What is the Florida Department of Elder Affairs?
The Florida Department of Elder Affairs is the designated Florida unit on aging that advocates and coordinates services for Florida seniors under the Older Americans Act (OAA). Florida voters have constitutionally designated the Department of Elder Affairs to be the primary state agency that administers human services programs for seniors.
The Florida Department of Elder Affairs’ ultimate vision is for everyone in Florida to live and age well. Specifically, their mission is to improve the well-being, independence, and safety of seniors, their families, and caregivers in Florida.
What Does the Florida Department of Elder Affairs Do?

The Florida Department of Elder Affairs is an overseeing body at the Florida state level that completes the following functions:
- Policies and funding: Develops policy recommendations regarding elder care, funding, and the multifaceted needs of seniors.
- Florida’s Area Agencies on Aging network: Oversees the 11 Area Agencies on Aging (AAAs) located throughout Florida. Continue reading to learn more about their specific service offerings.
- Program development: Helps develop and implement statewide programs, including SHINE, Home and Community-Based Services (HCBS), and Elder Abuse Prevention.
More information on the department’s programs and services is available on the Department of Elder Affairs website.
What Are Florida’s Area Agencies on Aging?
Also called Aging and Disability Resource Centers (ADRCs), the Area Agencies on Aging in Florida provide a large number of community-based programs and services that help older adults age with dignity, safety, and independence.
From Our Experience
Many families first learn about Area Agencies on Aging when they are already facing a major decision, such as a parent needing more support at home. Starting the conversation earlier can give families more time to understand available programs, eligibility requirements, and next steps without feeling rushed.
What Do the Florida Area Agencies on Aging Do?

Florida Area Agencies on Aging coordinate and advocate for community-based programs and services for seniors within their regions. They are funded by federal, state, and local funds but are managed at the local level.
Furthermore, Area Agencies on Aging also act as Aging and Disability Resource Centers for seniors. At these resource centers, seniors can easily access information in one place regarding long-term care resources, assistance with state and federal benefits, and local programs and services.
Where are the Area Agencies on Aging located in Florida?
The 11 Area Agencies on Aging are as based in the following locations across Florida:
- Pensacola, FL: Northwest Florida Area Agency on Aging, Inc. – Phone: (850) 494-7101
- Tallahassee, FL: Advantage Aging Solutions – Phone: (850) 488-0055
- Gainesville, FL: Elder Options – Phone: (352) 378-6649
- Jacksonville, FL: Elder Source, The Area Agency on Aging of Northeast Florida – Phone: (904) 391-6600
- St. Petersburg, FL: Area Agency on Aging of Pasco-Pinellas, Inc. – Phone: (727) 217-8111
- Tampa, FL: Senior Connection Center, Inc. – Phone: (813) 740-3888
- Orlando, FL: Senior Resource Alliance – Phone: (407) 514-0019
- Fort Myers, FL: Area Agency on Aging for Southwest Florida, Inc. – Phone: (239) 652-6900
- West Palm Beach, FL: Area Agency on Aging of Palm Beach/Treasure Coast, Inc. – Phone: (561) 684-5885
- Sunrise, FL: Area Agency on Aging of Broward County – Phone: (954) 745-9779
- Miami, FL: Alliance for Aging, Inc. – Phone: (305) 670-4357
Insider Insight
Services can vary depending on the county and local funding availability, so a program offered in one area may not look exactly the same in another. Contacting the local agency directly is the best way to understand what is currently available.
What Services and Programs Do Florida’s Area Agencies on Aging Offer?

Florida’s Area Agencies on Aging work with many community-based programs to offer seniors a wide range of services. All of these programs are designed to help older adults improve their quality of life, maintain independence, and support family caregivers. Some of these programs and services for seniors include:
- Elder Helpline
- 866-413-5337 (866-41-ELDER) is the starting point for seniors to find aging, disability, and caregiver resources.
- Information and Referral Services
- Helps seniors, caregivers, and families navigate available resources for housing, healthcare, transportation, and financial assistance.
- Meal Programs
- Provides hot meals to seniors in group settings, such as senior centers, or delivers meals directly to a senior’s home if they are unable to leave or prepare meals through Meals on Wheels.
- In-Home Care Services
- Assists with arranging in-home care services for personal care, home chores, respite care, and home modifications.
- Caregiver Support:
- Provides caregivers with training, education, support groups, and respite care services.
- Case Management:
- Develops personalized care plans for seniors, ongoing assessments of needs, and coordination of care services.
- SHINE – Serving Health Insurance Needs of Elders
- Provides free information and counseling assistance about Medicare and health insurance to seniors and families.
- Long-Term Care Ombudsman Program
- Advocates for the safety and rights of seniors in long-term care facilities, such as assisted living, memory care, skilled nursing facilities, and hospice care settings.
- Transportation Services
- Helps seniors access transportation to doctor’s appointments, stores, and social events.
- Health and Wellness Programs
- Offers classes and programs about chronic disease management, fall prevention, and fitness.
- Elder Abuse Prevention and Awareness
- Provides education on noticing the signs of elder abuse, neglect, and exploitation; coordinates with law enforcement and protective services upon receiving reports.
- Legal Assistance
- Provide seniors with legal advice and services, such as public benefits, living wills, power of attorney, and health care surrogates.
- Employment and Training Services
- Senior Community Service Employment Program (SCSEP) provides job training and employment opportunities for low-income seniors.
- Emergency Assistance
- Helps seniors in crisis situations or after natural disasters receive temporary financial assistance for housing, utility bills, or medical expenses.
- Alzheimer’s and Dementia Support
- Helps seniors with Alzheimer’s or dementia access Memory Disorder Clinics (MDCs) for diagnostic and supportive care, and provides dementia training for caregivers.
- Medicaid Long-Term Care Services
- The Program of All-Inclusive Care for the Elderly program (PACE) provides seniors who qualify for Medicaid nursing homes with a variety of home and community-based services.
- The Comprehensive Assessment & Review for Long-Term Care Services program (CARES) assesses anyone who requests Medicaid payment for nursing home services, or who wants to access home and community-based services using Medicaid waivers.
Real-Life Example
A family we assisted was helping their parent remain independent at home but was unsure what support was available. After exploring local resources, they found programs that provided additional guidance and helped them make a more informed decision about future care needs.
There are many other programs and services offered through Florida’s Area Agencies on Aging. Call your local agency to explore their specific offerings of seniors.
Conclusion

The Florida Department of Elder Affairs and Florida’s Area Agencies on Aging play a critical role in supporting seniors by offering a wide array of services that improve their quality of life and independence.
Between in-home care and meal delivery to legal guidance and caregiver support, these departments are invaluable resources for seniors and families in Florida.
Next Steps for Seniors
Navigating these programs and creating a plan of action can sometimes be overwhelming. This is where Florida Senior Consulting Advisors steps in as a trusted partner.
By combining the resources of state and local agencies with the tailored support of Florida Senior Consulting Advisors, seniors can enjoy peace of mind and a higher quality of life in their golden years.
We help seniors connect with available state and local programs, ensuring they can access helpful services they might not otherwise be aware of.
When it’s time to explore senior living options, Florida Senior Consulting Advisors offers expert assistance in finding the best communities in Florida. Whether it’s independent living, assisted living, or memory care, our expert senior advisors help families make informed decisions, simplifying what can often be a complex and emotional process.
To discuss your senior care options with our experts for free, call (800) 969-7176 or visit SeniorConsultingAdvisor.com.


